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This step is understandable – it prevents the creation of duplicate accounts for fraudulent purposes. However, there have already been cases when the support service required data that was too risky to disclose. The player himself had to face the risk of confirming his identity and disclosing confidential information. By studying forums and comments on the internet, we have mostly encountered positive feedback about JoyCasino’s customer service. Some of these reviews can be ignored as the players may not have fulfilled their obligations to provide personal information.
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